1. Introduction
Welcome to Queen City Sweepers. By accessing or using our services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, please do not use our services.
2. Services Provided
Queen City Sweepers offers a variety of cleaning services for gated communities, apartment complexes, educational institutions, medical facilities, and restaurants. The specific services provided will be outlined in the service agreement with each client.
3. Service Agreements
Clients will enter into a service agreement with Queen City Sweepers that details the scope of work, frequency of services, and pricing. This agreement must be signed by both parties before services commence.
4. Pricing and Payment
All pricing for services will be provided in a quote and detailed in the service agreement. Payment terms will also be specified in the service agreement. Payments are typically due upon receipt of the invoice unless otherwise agreed upon.
5. Cancellation and Rescheduling
Clients may cancel or reschedule services with at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice may incur a cancellation fee as specified in the service agreement.
6. Access to Premises
Clients are responsible for providing access to the premises at the scheduled service time. If our staff is unable to access the premises, a cancellation fee may apply.
7. Liability and Insurance
Queen City Sweepers is fully insured and bonded. We will take reasonable care in performing our services, but we are not responsible for any damage to items that are not properly secured or that were previously damaged. Clients should inform us of any fragile or valuable items that require special attention.
8. Health and Safety
Our staff follow strict health and safety protocols, including the use of personal protective equipment (PPE) and environmentally friendly cleaning products. Clients should notify us of any specific health or safety concerns prior to service.
9. Confidentiality
Queen City Sweepers respects the privacy of our clients. Any personal or sensitive information provided to us will be kept confidential and used solely for the purpose of providing our services.
10. Termination
Either party may terminate the service agreement with written notice as specified in the agreement. If the client terminates the agreement without the required notice, a termination fee may apply.
11. Changes to Terms
Queen City Sweepers reserves the right to modify these Terms at any time. Any changes will be posted on our website, and clients will be notified via email. Continued use of our services after any changes constitutes acceptance of the new Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country]. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Charlotte, NC.
13. Contact Us
If you have any questions about these Terms, please contact us at:Queen City Sweepers
Charlotte, NC
info@queencitysweepers.com
+1(855) 489-5375